http://smartmobilepro.com/archive/dealership_experience/ en Thu, 26 Mar 2009 08:20:28 -0700 http://blogs.law.harvard.edu/tech/rss Sandvox 1.6 http://smartmobilepro.com/archive/dealership_experience/2008_auto_eshopper_experien.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_5-36.jpeg" alt="2008 Auto eShopper Experience Study" width="98" height="128" /> </div> <div></div> Fri, 30 Jan 2009 18:43:48 -0800 http://smartmobilepro.com/archive/dealership_experience/2008_auto_eshopper_experien.pdf http://smartmobilepro.com/archive/dealership_experience/jd_power_recognizes_dealers.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_5-37.jpeg" alt="J.D. Power recognizes dealers for excellence" width="100" height="128" /> </div> <div></div> Sat, 01 Nov 2008 15:30:46 -0700 http://smartmobilepro.com/archive/dealership_experience/jd_power_recognizes_dealers.pdf http://smartmobilepro.com/archive/dealership_experience/rikess_-_recruiting_and_tra.html <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_5-38.jpeg" alt="Recruiting and Training" width="128" height="96" /> </div> <div></div> Wed, 29 Oct 2008 19:28:13 -0700 http://smartmobilepro.com/archive/dealership_experience/rikess_-_recruiting_and_tra.html http://smartmobilepro.com/archive/dealership_experience/rikess_-_delivering_great_c.html <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_4-60.jpeg" alt="Delivering Great Customer Experience" width="128" height="95" /> </div> <div></div> Wed, 29 Oct 2008 19:26:48 -0700 http://smartmobilepro.com/archive/dealership_experience/rikess_-_delivering_great_c.html http://smartmobilepro.com/archive/dealership_experience/20_groups_director_immersio.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_1-208.jpeg" alt="20 Group’s Director Immersion Program" width="98" height="128" /> </div> <div></div> Mon, 27 Oct 2008 13:02:09 -0700 http://smartmobilepro.com/archive/dealership_experience/20_groups_director_immersio.pdf http://smartmobilepro.com/archive/dealership_experience/your_dealership.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_1-210.jpeg" alt="Your Dealership" width="97" height="128" /> </div> <div></div> Mon, 27 Oct 2008 12:57:46 -0700 http://smartmobilepro.com/archive/dealership_experience/your_dealership.pdf http://smartmobilepro.com/archive/dealership_experience/candid_camera.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_1-209.jpeg" alt="Candid Camera…" width="97" height="128" /> </div> <div></div> Mon, 27 Oct 2008 12:56:52 -0700 http://smartmobilepro.com/archive/dealership_experience/candid_camera.pdf http://smartmobilepro.com/archive/dealership_experience/ms_results_in_increase_in_c.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_3-76.jpeg" alt="MS Results in Increase in Car Sales" width="113" height="128" /> </div> <div></div> Sat, 25 Oct 2008 00:18:56 -0700 http://smartmobilepro.com/archive/dealership_experience/ms_results_in_increase_in_c.pdf http://smartmobilepro.com/archive/dealership_experience/ms_results_for_canada_deale.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_2-135.jpeg" alt="MS Results for Canada Dealerships" width="98" height="128" /> </div> <div></div> Fri, 24 Oct 2008 16:05:31 -0700 http://smartmobilepro.com/archive/dealership_experience/ms_results_for_canada_deale.pdf http://smartmobilepro.com/archive/dealership_experience/4_ways_to_change_perception.pdf <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_3-75.jpeg" alt="4 Ways to Change Perceptions" width="91" height="128" /> </div> <div></div> Sat, 13 Sep 2008 12:51:31 -0700 http://smartmobilepro.com/archive/dealership_experience/4_ways_to_change_perception.pdf http://smartmobilepro.com/archive/dealership_experience/training/ <div class="article-thumbnail"> <img src="http://smartmobilepro.com/_Media/picture_4-16.jpeg" alt=""Training" & People" width="99" height="128" /> </div> <div><p>A collection of articles related to the dealership buying experience</p> </div> Thu, 08 May 2008 22:00:58 -0700 http://smartmobilepro.com/archive/dealership_experience/training/ LoJackMenuVantageMenuVDealership ComplianceOFACRed FlagThe Red Flags RuleMenuMenu Sellingservice lane menu sellingserviceservice laneservice driveservice drive menuservice manager training